I am here to LISTEN not to work miracles
Monday, February 11th, 2008(From Chris Boudreau) Kirk,  Last year I subscribed to your T4D and find it thought provoking at times. A little boost of self reflection is good to keep one on track and I thank you for your T4D as they help me to keep focused on the important stuff. I have been using some of your thoughts and messages to inspire my managers to keep them thinking as well. So I thank you for your messages and encourage you to keep them coming.
Here is a message that I used a while back with my managers which some of them have framed and hung in their offices for their daily reminder.
Manager’s Poem
I am a Manager
I am here to LISTEN not to work miracles
I am here to help you DISCOVER what you can do not do it for you
I am here to help you IDENTIFY your options not to decide for you
I am here to discuss STEPS you can take not take them for you
I am here to help you DEVELOP you OWN STRENGTHS not to rescue or cure you
I am here to assist with HELPING YOURSELF not to take responsibility for you
I am here to provide SUPPORT, ENCOURAGEMENT AND ACCEPTANCE
I am a manager.
Author unknown
(From Chris Jones)Â Fundamental Team Operating Principles Â
1. I will speak for myself.
2. I will replace “yes.. but..” with “and”.
3. I will move beyond judgments of right and wrong, to the neutrality of “what works” and “what does not”.
4. I will ask for what I want.
5. I will approach problems from the perspective of “whose needs are not being met” or “who is caught in the outcome”.
6. I will support others to make their own discoveries.
7. I will do what I say I will do. I will only make agreements I can keep. I will keep all agreements I make. Renegotiation is the exception, not the norm.
8. I will identify assumptions to create greater level of understanding and co-operation.
9. I will hold a win-win intention.
