Mark Sanborn is a FRED
A short time ago -  I had a chance to share the platform with friend, speaker and leadership expert, Mark Sanborn, a man I greatly respect and admire. He’s also the author of one of my all time favorite books, “The Fred Factor”. It was great fun to sit in the back of the room with my journal and pen in hand and join with the audience in trying to capture the incredible amount of wisdom and insight he was offering.  In his own amazing way he managed to pack more into a 60 minute presentation than many people may be lucky enough to get from 2 years of college, or from 3 years worth of seemingly worthless work meetings. A couple simple but significant highlights from my notes follow.
It doesn’t take any more time to be kind to someone than it does to be a jerk               Â
What does it mean to truly C.A.R.E. for a customer? Create A Rare ExperienceÂ
Quality & Service get you into the game - relationships keep you in and help you to win.
Gratefulness makes for a Great Fullness Of Heart
Celebrity is based on what you get - Greatness is based on what you give
Great Questions to Ask yourself might include.
Q. Did I waste any of the day I just finished?
Q. Was I fully engaged in each moment?
Q. Great question to ask someone you haven’t seen in a while. What great idea has seized you since we last met!
The 3 word question   =   Innovate or Replicate?
You can re-invent yourself everyday!Â
It’s never too late to become who you might have been.
If you want more of Mark’s Wisdom I invite you to take a gander at his website where you can find lots of great articles and quotes. Â http://www.marksanborn.com/
If you want to read the wonderful short story that inspired the best selling FRED FACTOR book and spawned the FRED Revolution - click HERE!
BE A FRED !
Kirk